Help & Support

You have full control over your data in Bloom. Here's how to delete different types of data:

Delete Individual Photos

1. Open any photo you've shared in Bloom
2. Long-press on the photo
3. Select "Delete for Everyone"
4. Confirm deletion

Note: Deletion requests are sent to all recipient devices. However, recipients may have already saved photos to their device gallery.

Delete Your Account & All Data

Option 1: Delete via Web (Recommended)

1. Visit hellobloom.xyz/account-deletion
2. Enter your phone number with country code
3. Tap "Send Verification Code"
4. Enter the 6-digit OTP sent to your phone
5. Tap "Confirm Deletion" to permanently delete your account

Option 2: Delete via App

1. Open Bloom app on your device
2. Go to Settings (tap your profile picture)
3. Scroll down and tap "Account"
4. Tap "Delete Account"
5. Confirm by entering your password
6. Tap "Permanently Delete My Account"

What Gets Deleted

• ✓ Your account credentials and profile information
• ✓ Your group memberships
• ✓ Your account data from Bloom's servers (within 30 days)

What Doesn't Get Deleted

• • Photos stored in your device gallery (you control these)
• • Photos you shared that exist on recipient devices (they control these)
• • Minimal data required for legal compliance